{"id":15105,"date":"2025-10-02T12:23:20","date_gmt":"2025-10-02T11:23:20","guid":{"rendered":"https:\/\/ekton.us\/?page_id=15105"},"modified":"2025-10-06T09:48:31","modified_gmt":"2025-10-06T08:48:31","slug":"value-delivery-office-vdo-value-management-services-ekton","status":"publish","type":"page","link":"https:\/\/ekton.us\/pt\/value-delivery-office-vdo-value-management-services-ekton\/","title":{"rendered":"Ekton&#8217;s Value Delivery Office (VDO) | Deliver Value, Not Just Projects"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"15105\" class=\"elementor elementor-15105\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-50f70edd e-flex e-con-boxed e-con e-parent\" data-id=\"50f70edd\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-47b79f0a elementor-widget elementor-widget-text-editor\" data-id=\"47b79f0a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\n<p><style>\n    :root {\n      --bg: #0b1220;\n      --fg: #0f172a;\n      --ink: #0b1220;\n      --text: #0f172a;\n      --muted: #475569;\n      --brand: #2563eb;\n      --brand-ink: #1e40af;\n      --paper: #ffffff;\n      --accent: #e2e8f0;\n      --ring: rgba(37, 99, 235, 0.35);\n    }\n    * { box-sizing: border-box; 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el.scrollIntoView({ behavior: 'smooth', block: 'start' }); }\n        });\n      });\n    });\n  <\/script><script type=\"application\/ld+json\">\n  {\n    \"@context\": \"https:\/\/schema.org\",\n    \"@type\": \"ProfessionalService\",\n    \"name\": \"Ekton Project Analytics, Value Delivery Office (VDO)\",\n    \"url\": \"https:\/\/ekton.us\",\n    \"description\": \"We transform PMOs into VDOs: we capture margin, accelerate throughput, and link execution to billing.\",\n    \"areaServed\": \"Global\",\n    \"offers\": {\n      \"@type\": \"Offer\",\n      \"priceSpecification\": {\"@type\": \"PriceSpecification\", \"price\": 0, \"priceCurrency\": \"USD\"},\n      \"availability\": \"https:\/\/schema.org\/InStock\"\n    }\n  }\n  <\/script><\/p>\n<p><a class=\"skip-link\" href=\"#content\">Skip to content<\/a><\/p>\n<header aria-label=\"Main navigation\">\n<div class=\"container nav\">\n<div class=\"brand\">Ekton Delivery Office<\/div>\n<nav class=\"menu\" aria-label=\"Sections\"><a href=\"#framework\">Framework<\/a> <a href=\"#problem\">Problem<\/a> <a href=\"#vdo\">VDO<\/a> <a href=\"#pillars\">Pillars<\/a> <a href=\"#sectors\">Sectors<\/a> <a href=\"#methodology\">Methodology<\/a> <a href=\"#governance\">Governance<\/a> <a href=\"#maturity\">Maturity<\/a> <a href=\"#services\">Servi\u00e7os<\/a> <a href=\"#results\">Results<\/a> <a href=\"#cases\">Cases<\/a> <a href=\"#faq\">PERGUNTAS FREQUENTES<\/a> <a href=\"#contact\">Entre em<\/a> <a class=\"btn primary\" href=\"#schedule\">Schedule<\/a><\/nav><\/div>\n<\/header><main id=\"content\">\n<section class=\"hero\" aria-labelledby=\"hero-title\">\n<div class=\"container\">\n<h1 id=\"hero-title\">Stop Managing Projects. Start Delivering Value.<\/h1>\n<p class=\"lead\">Is your PMO a cost center or a value engine? In capital-intensive industries, the gap between operational activity and financial results is where value is won or lost. Ekton builds Value Delivery Offices (VDOs) that capture margin, accelerate delivery, and connect execution to results across any sector, from oil and gas to construction, utilities, aviation, mining, and services.<\/p>\n<div class=\"cta-row\" role=\"group\" aria-label=\"Calls to action\"><a class=\"btn primary\" href=\"#schedule\">Schedule a VDO Maturity Discussion<\/a> <a class=\"btn ghost\" href=\"#framework\">Explore Our VDO Framework<\/a><\/div>\n<\/div>\n<\/section>\n\n<section id=\"problem\" aria-labelledby=\"sec-problem\">\n<div class=\"container grid cols-2\">\n<div>\n<h2 id=\"sec-problem\">The modern need: why traditional PMOs no longer keep pace<\/h2>\n<p>The disconnect between project activity and business outcomes frustrates executives. Many projects appear &#8220;green&#8221; in reports, but without a corresponding improvement in KPIs. This is the <strong>illusion of benefits (outputs \u2260 outcomes)<\/strong>: a product or service is delivered, but a tangible business result fails to materialize. The problem isn&#8217;t incompetence; it&#8217;s <strong>systemic misalignment<\/strong> between classic PMO structures and the demands of dynamic, capital-intensive environments.<\/p>\n<\/div>\n<div class=\"card\">\n<h3 style=\"margin-top: 0;\">The high cost of poor governance<\/h3>\n<ul>\n<li><strong>Portfolio drift<\/strong> and &#8220;pet projects&#8221; consume resources without adequate return.<\/li>\n<li><strong>Scope creep<\/strong> with uncontrolled changes causes cost and schedule overruns.<\/li>\n<li><strong>Decision latency<\/strong> due to unclear roles paralyzes schedules and underutilizes expensive assets.<\/li>\n<\/ul>\n<p class=\"muted\">These risks feed each other, leading to over-allocation, change fatigue, and value destruction. Executing the wrong projects better is just failing faster.<\/p>\n<\/div>\n<\/div>\n<\/section>\n\n<section aria-labelledby=\"sec-link\">\n<div class=\"container grid cols-2\">\n<div>\n<h2 id=\"sec-link\">The critical point of failure: the gap between operations and billing<\/h2>\n<p>Fragmented systems and processes create a <strong>weak link from operations to invoice<\/strong>, the primary source of value leakage. Examples include inconsistent capture of equipment and labor time, use of outdated rates, informal exceptions, and a lack of service proof linked to invoice lines. The result is <strong>chronic under-billing<\/strong>, prolonged disputes, and a slower cash cycle, directly eroding margin, cash flow, and customer trust.<\/p>\n<\/div>\n<div class=\"card note\" role=\"note\"><strong>Summary<\/strong>\n<p>It&#8217;s not just an accounting problem. It&#8217;s an engine for margin loss. Fixing the Operations \u2192 Invoice link is the biggest value unlocker.<img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone size-medium wp-image-15125\" src=\"https:\/\/ekton.us\/wp-content\/uploads\/2025\/10\/freepik__the-style-is-candid-image-photography-with-natural__29850-300x300.png\" alt=\"\" width=\"300\" height=\"300\" srcset=\"https:\/\/ekton.us\/wp-content\/uploads\/2025\/10\/freepik__the-style-is-candid-image-photography-with-natural__29850-300x300.png 300w, https:\/\/ekton.us\/wp-content\/uploads\/2025\/10\/freepik__the-style-is-candid-image-photography-with-natural__29850-150x150.png 150w, https:\/\/ekton.us\/wp-content\/uploads\/2025\/10\/freepik__the-style-is-candid-image-photography-with-natural__29850-768x768.png 768w, https:\/\/ekton.us\/wp-content\/uploads\/2025\/10\/freepik__the-style-is-candid-image-photography-with-natural__29850-12x12.png 12w, https:\/\/ekton.us\/wp-content\/uploads\/2025\/10\/freepik__the-style-is-candid-image-photography-with-natural__29850.png 1024w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<\/div>\n<\/div>\n<\/section>\n\n<section id=\"vdo\" aria-labelledby=\"sec-vdo\">\n<div class=\"container grid cols-2\">\n<div>\n<h2 id=\"sec-vdo\">The evolution of excellence: introducing the Value Delivery Office (VDO)<\/h2>\n<p>It&#8217;s not enough to &#8220;fix&#8221; the PMO. It must be <strong>evolved<\/strong> into a strategic asset. A VDO is a <em>value engine<\/em> that actively manages daily operational performance and revenue integrity. It moves from an administrative role to one with a direct impact on financial results.<\/p>\n<p><strong>VDO Philosophy<\/strong>: plan \u2192 execute \u2192 measure \u2192 bill \u2192 improve. The VDO closes the loop, ensuring planned benefits are <em>realized<\/em>, <em>measured<\/em>, and <em>monetized<\/em>.<\/p>\n<p>Aligned with top <em>Transformation Offices<\/em>, the VDO sets a new pace for fact-based decision-making and a single source of truth. The structure centralizes Operations, Finance, and IT, creating a single point of accountability for <strong>realized value<\/strong>.<\/p>\n<\/div>\n<div class=\"card\"><span class=\"badge\">Mandate<\/span>\n<p>The Head of the VDO acts across the entire value chain, with executive sponsorship, to integrate decision-making, execution, and billing.<\/p>\n<span class=\"badge\">Operations \u2192 Invoice Link<\/span>\n<p>Overcomes misaligned incentives and eliminates information transfer gaps that cause losses.<\/p>\n<\/div>\n<\/div>\n<\/section>\n\n<section id=\"framework\" aria-labelledby=\"sec-framework\">\n<div class=\"container\">\n<h2 id=\"sec-framework\">The architecture of value: our integrated VDO framework<\/h2>\n<p>The VDO is built on five pillars covering the full spectrum of a modern PMO: strategy and portfolio, operations and delivery, finance and revenue, data and technology, people and change.<br \/><img decoding=\"async\" class=\"alignnone wp-image-15146 size-full\" src=\"https:\/\/ekton.us\/wp-content\/uploads\/2025\/10\/The-architecture-of-value_-our-integrated-VDO-framework-visual-selection-1-scaled.png\" alt=\"\" width=\"2048\" height=\"2560\" srcset=\"https:\/\/ekton.us\/wp-content\/uploads\/2025\/10\/The-architecture-of-value_-our-integrated-VDO-framework-visual-selection-1-scaled.png 2048w, https:\/\/ekton.us\/wp-content\/uploads\/2025\/10\/The-architecture-of-value_-our-integrated-VDO-framework-visual-selection-1-240x300.png 240w, https:\/\/ekton.us\/wp-content\/uploads\/2025\/10\/The-architecture-of-value_-our-integrated-VDO-framework-visual-selection-1-819x1024.png 819w, https:\/\/ekton.us\/wp-content\/uploads\/2025\/10\/The-architecture-of-value_-our-integrated-VDO-framework-visual-selection-1-768x960.png 768w, https:\/\/ekton.us\/wp-content\/uploads\/2025\/10\/The-architecture-of-value_-our-integrated-VDO-framework-visual-selection-1-1229x1536.png 1229w, https:\/\/ekton.us\/wp-content\/uploads\/2025\/10\/The-architecture-of-value_-our-integrated-VDO-framework-visual-selection-1-1639x2048.png 1639w, https:\/\/ekton.us\/wp-content\/uploads\/2025\/10\/The-architecture-of-value_-our-integrated-VDO-framework-visual-selection-1-10x12.png 10w\" sizes=\"(max-width: 2048px) 100vw, 2048px\" \/><\/p>\n<div id=\"pillars\" class=\"grid cols-3\">\n<div class=\"card\">\n<h3>1. Portfolio &amp; Benefits Governance<\/h3>\n<p><strong>Motto<\/strong>: Ensuring every dollar and hour is invested where it matters most.<\/p>\n<p><strong>Prop\u00f3sito<\/strong>: End &#8220;pet projects&#8221; and the illusion of benefits, prioritizing based on strategic value.<\/p>\n<p><strong>Components<\/strong>: Intake workflow and value scoring, approved portfolio register and 12-month roadmap, benefits realization register; bow-tie analysis for critical risks.<\/p>\n<p><strong>Value<\/strong>: Money and people focus on the highest-return work; benefits are proven in the monthly report.<\/p>\n<\/div>\n<div class=\"card\">\n<h3>2. Operations Control Tower<\/h3>\n<p><strong>Motto<\/strong>: Replacing hindsight with foresight for real-time operational command.<\/p>\n<p><strong>Prop\u00f3sito<\/strong>: Make daily operations visible and manageable, enabling proactive decisions.<\/p>\n<p><strong>Components<\/strong>: Real-time dashboards for Production\/Operations, Logistics\/Warehouse, Field\/Site, and Services\/Support; predefined Exception Handbooks.<\/p>\n<p><strong>Value<\/strong>: Conflicts and delays are seen and resolved before they escalate, in factories, construction sites, terminals, offices, and service centers.<\/p>\n<\/div>\n<div class=\"card\">\n<h3>3. Commercial &amp; Revenue Assurance<\/h3>\n<p><strong>Motto<\/strong>: Systematically identifying and eliminating sources of margin leakage.<\/p>\n<p><strong>Prop\u00f3sito<\/strong>: Ensure every service is accurately billed and defended with proof.<\/p>\n<p><strong>Components<\/strong>: Order\/Booking \u2192 Work \u2192 Time\/Costs \u2192 Invoice data model; rule engines for surcharges and storage; automated proof packages.<\/p>\n<p><strong>Value<\/strong>: Fewer disputes and simple audits thanks to evidence per invoice line.<\/p>\n<\/div>\n<div class=\"card\">\n<h3>4. Information Management (IM)<\/h3>\n<p><strong>Motto<\/strong>: Building the trusted foundation for automation and decision-making.<\/p>\n<p><strong>Prop\u00f3sito<\/strong>: Have reliable, current, and compliant documents and data.<\/p>\n<p><strong>Components<\/strong>: DMS for controlled documents (policies, tariffs, SOPs); MDM for golden records of customers, assets, orders, and equipment; data quality dashboards.<\/p>\n<p><strong>Value<\/strong>: Golden data prevents automation failures and billing errors.<\/p>\n<\/div>\n<div class=\"card\">\n<h3>5. Intelligence Layer<\/h3>\n<p><strong>Motto<\/strong>: Advanced analytics and AI to predict, prescribe, and optimize.<\/p>\n<p><strong>Prop\u00f3sito<\/strong>: Provide accurate, explainable, and workflow-integrated analytics.<\/p>\n<p><strong>Components<\/strong>: Lead time\/cycle time forecasting, Resource and capacity Optimizer, Operational Co-pilot; MLOps governance to prevent model drift.<\/p>\n<p><strong>Value<\/strong>: Less replanning and faster service, improving satisfaction and asset productivity.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n<section id=\"sectors\" aria-labelledby=\"sec-sectors\">\n<div class=\"container\">\n<h2 id=\"sec-sectors\">Who the VDO is for<\/h2>\n<p>Applicable to public and private organizations, from field operations to central offices. We work with various types of PMOs.<\/p>\n<div class=\"grid cols-3\">\n<div class=\"card\">\n<h3 style=\"margin-top: 0;\">Corporate PMO<\/h3>\n<p>Aligns strategy, portfolio, and benefits. Focus on value creation and executive-level governance.<\/p>\n<\/div>\n<div class=\"card\">\n<h3 style=\"margin-top: 0;\">Engineering &amp; Construction PMO<\/h3>\n<p>Planning and control of works, contracts, and suppliers, with cost-schedule integration and risk management.<\/p>\n<\/div>\n<div class=\"card\">\n<h3 style=\"margin-top: 0;\">IT &amp; Transformation PMO<\/h3>\n<p>Product and program portfolio, agile cadence, OKRs, and technology change management.<\/p>\n<\/div>\n<div class=\"card\">\n<h3 style=\"margin-top: 0;\">Maintenance &amp; Reliability PMO<\/h3>\n<p>Backlog, scheduled shutdowns, MRO, asset availability, and operational safety.<\/p>\n<\/div>\n<div class=\"card\">\n<h3 style=\"margin-top: 0;\">Services &amp; Shared Services PMO<\/h3>\n<p>Service levels, order-to-cash, continuous improvement, and customer experience.<\/p>\n<\/div>\n<div class=\"card\">\n<h3 style=\"margin-top: 0;\">Public Sector &amp; Infrastructure PMO<\/h3>\n<p>Investment committee, transparency, socioeconomic KPIs, and regulatory compliance.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n<section id=\"methodology\" aria-labelledby=\"sec-methodology\">\n<div class=\"container grid cols-2\">\n<div>\n<h2 id=\"sec-methodology\">Implementation Methodology<\/h2>\n<p>We implement in phases with clear deliverables, decision cadence, and skills transfer.<\/p>\n<div class=\"timeline\">\n<div class=\"step\"><strong>Phase 1. Discovery and Diagnostics<\/strong><br \/><span class=\"muted\">2 to 6 weeks<\/span><br \/>Interviews, baseline data, leakage and opportunity map, business case.<\/div>\n<div class=\"step\"><strong>Phase 2. VDO Design<\/strong><br \/><span class=\"muted\">2 to 4 weeks<\/span><br \/>Operating model, roles, rituals, minimum viable dashboards, and 90-day plan.<\/div>\n<div class=\"step\"><strong>Phase 3. Phased Delivery<\/strong><br \/><span class=\"muted\">3 to 9 months<\/span><br \/>Wave-based rollout of pillars, priority automations, and portfolio governance.<\/div>\n<div class=\"step\"><strong>Phase 4. Embed and Transfer<\/strong><br \/><span class=\"muted\">4 to 8 weeks<\/span><br \/>Coaching, final documentation, skills transfer log, and continuous improvement plan.<\/div>\n<\/div>\n<\/div>\n<div class=\"card\">\n<h3 style=\"margin-top: 0;\">Artifacts and accelerators<\/h3>\n<ul>\n<li>Value scoring model and intake workflow.<\/li>\n<li>Operational exception playbooks and service catalogs.<\/li>\n<li>Rule engines for billing and proof packages per invoice.<\/li>\n<li>Taxonomies and metadata for DMS and MDM, with data quality dashboards.<\/li>\n<li>Analytics use cases and MLOps governance.<\/li>\n<\/ul>\n<p class=\"footnote\">All services are quoted on a case-by-case basis.<\/p>\n<\/div>\n<\/div>\n<\/section>\n\n<section id=\"governance\" aria-labelledby=\"sec-governance\">\n<div class=\"container grid cols-2\">\n<div>\n<h2 id=\"sec-governance\">Governance and roles<\/h2>\n<p>We define responsibilities to accelerate decisions and reduce rework.<\/p>\n<div class=\"grid cols-2\">\n<div class=\"card\"><span class=\"badge\">Sponsorship<\/span>\n<p>Executive leadership: sets priorities, removes roadblocks, and validates benefits.<\/p>\n<\/div>\n<div class=\"card\"><span class=\"badge\">Head of VDO<\/span>\n<p>Accountable for realized value, ritual cadence, and information integrity.<\/p>\n<\/div>\n<div class=\"card\"><span class=\"badge\">PMO Leads<\/span>\n<p>Portfolio, planning, risks, changes, and cost-schedule integration.<\/p>\n<\/div>\n<div class=\"card\"><span class=\"badge\">Operations, Finance &amp; IT<\/span>\n<p>Daily execution, billing, and data, with shared objectives and SLAs.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"card\">\n<h3 style=\"margin-top: 0;\">Summary RACI<\/h3>\n<div class=\"table-wrap\">\n<table>\n<thead>\n<tr>\n<th>Activity<\/th>\n<th>R<\/th>\n<th>A<\/th>\n<th>C<\/th>\n<th>I<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Intake and prioritization<\/td>\n<td>PMO Lead<\/td>\n<td>VDO Head<\/td>\n<td>Executives<\/td>\n<td>Team<\/td>\n<\/tr>\n<tr>\n<td>Integrated planning<\/td>\n<td>Planning<\/td>\n<td>VDO Head<\/td>\n<td>Operations<\/td>\n<td>Finance, IT<\/td>\n<\/tr>\n<tr>\n<td>Billing and proof<\/td>\n<td>Finance<\/td>\n<td>VDO Head<\/td>\n<td>Operations<\/td>\n<td>Audit<\/td>\n<\/tr>\n<tr>\n<td>Data quality<\/td>\n<td>Data\/IM<\/td>\n<td>VDO Head<\/td>\n<td>IT<\/td>\n<td>All<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p class=\"footnote\">R: Responsible, A: Accountable, C: Consulted, I: Informed.<\/p>\n<\/div>\n<\/div>\n<\/section>\n\n<section id=\"maturity\" aria-labelledby=\"sec-maturity\">\n<div class=\"container\">\n<h2 id=\"sec-maturity\">VDO Maturity<\/h2>\n<p>A five-level model to guide investments and measure progress.<\/p>\n<div class=\"table-wrap\">\n<table>\n<thead>\n<tr>\n<th>Level<\/th>\n<th>Description<\/th>\n<th>Focus<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>1. Initial<\/td>\n<td>Ad-hoc projects and little visibility<\/td>\n<td>Inventory, stabilize, and measure<\/td>\n<\/tr>\n<tr>\n<td>2. Foundational<\/td>\n<td>Basic processes and minimal governance<\/td>\n<td>Value-based intake and rituals<\/td>\n<\/tr>\n<tr>\n<td>3. Integrated<\/td>\n<td>Portfolio, operations, and finance linked<\/td>\n<td>Dashboards and execute-measure-bill cycle<\/td>\n<\/tr>\n<tr>\n<td>4. Optimized<\/td>\n<td>Automation and continuous improvement<\/td>\n<td>Rule engines and automatic proofs<\/td>\n<\/tr>\n<tr>\n<td>5. Predictive<\/td>\n<td>Data-driven decision making and AI<\/td>\n<td>Advanced use cases and MLOps<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/div>\n<\/section>\n\n<section id=\"services\" aria-labelledby=\"sec-services\">\n<div class=\"container\">\n<h2 id=\"sec-services\">Our services: a partnership tailored to your journey<\/h2>\n<p>The framework is comprehensive, but the engagement is flexible. Scalable entry points for immediate needs or full transformation.<\/p>\n<p class=\"footnote\"><strong>Note<\/strong>: All services are <em>quoted upon request<\/em>.<\/p>\n<div class=\"table-wrap\" role=\"region\" aria-label=\"Table of offerings\">\n<table>\n<thead>\n<tr>\n<th style=\"width: 14ch;\">Service offering<\/th>\n<th style=\"width: 28ch;\">Ideal for<\/th>\n<th>Key deliverables<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td><strong>1. Diagnostics &amp; Maturity Assessment<\/strong><\/td>\n<td>Organizations that feel low performance and need a data-driven business case.<\/td>\n<td><em>Opportunity Sprint (wks 1\u20136)<\/em>: Value Generation Tree, leakage and bottleneck heat map, baseline KPIs, VDO operating model mock-up, 12-month sequenced portfolio, benefits baseline report.<\/td>\n<\/tr>\n<tr>\n<td><strong>2. PMO and VDO Implementation<\/strong><\/td>\n<td>Organizations ready for a full transformation towards a VDO.<\/td>\n<td><em>End-to-end (months 1\u201312)<\/em>: Phased rollout of all five pillars, from governance and control towers to optimizers and co-pilots, with full handover.<\/td>\n<\/tr>\n<tr>\n<td><strong>3. Process Development &amp; Optimization<\/strong><\/td>\n<td>Teams that need to fix specific high-friction processes.<\/td>\n<td>Targeted interventions: operational handbooks, revenue assurance rule engines, DMS workflows with &#8220;read and understood,&#8221; supplier governance kits with phased SOWs.<\/td>\n<\/tr>\n<tr>\n<td><strong>4. Training &amp; Capability Building<\/strong><\/td>\n<td>Organizations with the right tools but low adoption.<\/td>\n<td>Capability Academy: role-based paths, microlearning, coaching on VDO rituals (daily stand-ups, weekly reviews), and adoption KPIs.<\/td>\n<\/tr>\n<tr>\n<td><strong>5. Managed &amp; Support Services<\/strong><\/td>\n<td>Needing continuous expertise to manage PMO\/VDO or fractional reinforcement.<\/td>\n<td>PMO-as-a-Service; fractional expertise in Data Science, Revenue Assurance, and IM; continuous improvement with quarterly maturity assessments and portfolio re-prioritization.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/div>\n<\/section>\n\n<section id=\"cases\" aria-labelledby=\"sec-cases\">\n<div class=\"container\">\n<h2 id=\"sec-cases\">Quick Cases<\/h2>\n<div class=\"grid cols-3\">\n<div class=\"card\">\n<h3 style=\"margin-top: 0;\">Industrial Operations<\/h3>\n<p><span class=\"chip\">Before<\/span> 18-day average lead time; <span class=\"chip\">After<\/span> 15-16 days in 90 days, with dashboards and exception playbooks.<\/p>\n<\/div>\n<div class=\"card\">\n<h3 style=\"margin-top: 0;\">Services &amp; Billing<\/h3>\n<p><span class=\"chip\">Before<\/span> 8 percent disputed lines; <span class=\"chip\">After<\/span> 3-5 percent with automated proofs and billing rules.<\/p>\n<\/div>\n<div class=\"card\">\n<h3 style=\"margin-top: 0;\">Data &amp; Compliance<\/h3>\n<p><span class=\"chip\">Before<\/span> duplicates and old documents; <span class=\"chip\">After<\/span> MDM and DMS with golden records and audit trail.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n<section id=\"results\" aria-labelledby=\"sec-results\">\n<div class=\"container\">\n<h2 id=\"sec-results\">The Ekton Difference: a commitment to tangible results<\/h2>\n<div class=\"grid cols-2\">\n<div>\n<p><strong>Focused on results, not activity<\/strong>. We measure success by the impact on the bottom line.<\/p>\n<div class=\"kpis\" role=\"list\" aria-label=\"Typical goals\">\n<div class=\"kpi\" role=\"listitem\">\n<div class=\"n\">\u22125% to \u221210%<\/div>\n<div class=\"l\">Lead time\/cycle time<\/div>\n<\/div>\n<div class=\"kpi\" role=\"listitem\">\n<div class=\"n\">+2% to +6%<\/div>\n<div class=\"l\">Revenue captured<\/div>\n<\/div>\n<div class=\"kpi\" role=\"listitem\">\n<div class=\"n\">\u221230% to \u221250%<\/div>\n<div class=\"l\">Order-to-cash cycle time<\/div>\n<\/div>\n<div class=\"kpi\" role=\"listitem\">\n<div class=\"n\">\u2265 97%<\/div>\n<div class=\"l\">Captured vs. billed time match<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"card\">\n<h3 style=\"margin-top: 0;\">Accelerated time-to-value<\/h3>\n<p>We don&#8217;t start from a blank slate. We lift and shift 70\u201380% of Information Management assets (policies, DMS\/MDM designs, and quality dashboards) to get your VDO running in weeks.<\/p>\n<h3>Partnership for self-sufficiency<\/h3>\n<p>Operating model with a client counterpart for each Ekton role. The &#8220;Embed and Transfer&#8221; phase ensures transition plans, coaching, and a final skills log.<\/p>\n<h3>Adoption by design<\/h3>\n<p>We mitigate change fatigue with visible wins in 30\u201360 days, empowered operational cells, and leadership narrative that solidifies new ways of working.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n<section id=\"faq\" aria-labelledby=\"sec-faq\">\n<div class=\"container\">\n<h2 id=\"sec-faq\">Frequently Asked Questions<\/h2>\n<div class=\"grid cols-2\">\n<div class=\"card\">\n<h3 style=\"margin-top: 0;\">What&#8217;s the difference between a PMO and a VDO?<\/h3>\n<p>A PMO coordinates and reports on projects. A VDO manages the execute, measure, bill, and improve chain, focusing on realized value.<\/p>\n<\/div>\n<div class=\"card\">\n<h3 style=\"margin-top: 0;\">How long does it take to see results?<\/h3>\n<p>There are typically visible gains in 30 to 60 days, with stabilization and expansion in subsequent phases.<\/p>\n<\/div>\n<div class=\"card\">\n<h3 style=\"margin-top: 0;\">Do we need to change systems?<\/h3>\n<p>Not necessarily. We start by connecting data and processes. Integrations and changes are made based on value priority.<\/p>\n<\/div>\n<div class=\"card\">\n<h3 style=\"margin-top: 0;\">How do you handle compliance?<\/h3>\n<p>Principles aligned with market standards like ISO 9001 and ISO 27001, document management, audit trails, and segregation of duties.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n<section id=\"schedule\" aria-labelledby=\"sec-schedule\">\n<div class=\"container grid cols-2\">\n<div>\n<h2 id=\"sec-schedule\">Start your journey to value delivery<\/h2>\n<p><strong>See where your value is hidden.<\/strong> Every operational delay, billing dispute, and unvetted project can hide value. Schedule a complementary and confidential VDO Maturity Discussion.<\/p>\n<div class=\"cta-row\"><a class=\"btn primary\" href=\"https:\/\/ekton.us\/pt\/contact\/\">Schedule Maturity Discussion<\/a> <a class=\"btn ghost\" href=\"#summary\">Download executive summary<\/a><\/div>\n<p class=\"footnote\">The 60-minute session maps current challenges to the VDO framework and identifies the highest-impact opportunities.<\/p>\n<\/div>\n<\/div>\n<\/section>\n\n<section id=\"contact\" aria-labelledby=\"sec-contact\">\n<div class=\"container grid cols-2\">\n<div>\n<h2 id=\"sec-contact\">Contacte-nos<\/h2>\n<p>Want to discuss your PMO&#8217;s maturity or explore Ekton&#8217;s VDO applied to your context? Send us a message.<\/p>\n<ul>\n<li>Email: <a href=\"mailto:project-analytics@ekton.us\">project-analytics@ekton.us<\/a><\/li>\n<li>Phone: +244 927 764 821<\/li>\n<\/ul>\n<p class=\"footnote\">All services are quoted upon request.<\/p>\n<\/div>\n<\/div>\n<\/section>\n<\/main>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Skip to content Ekton Delivery Office Framework Problem VDO Pillars Sectors Methodology Governance Maturity Services Results Cases FAQ Contact Schedule Stop Managing Projects. Start Delivering Value. Is your PMO a cost center or a value engine? In capital-intensive industries, the gap between operational activity and financial results is where value is won or lost. Ekton [&hellip;]<\/p>","protected":false},"author":6,"featured_media":15125,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-15105","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"\n<title>Ekton&#039;s Value Delivery Office (VDO) | Deliver Value, Not Just Projects - Ekton Project Analytics<\/title>\n<meta name=\"description\" content=\"Is your PMO a cost center? 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